Shipping policy

Shipping Policy

Order processing
Orders are processed on business days. After your order is fulfilled, you will receive a shipping confirmation email with tracking information when tracking is available.

United States shipping
We offer tracked shipping to eligible U.S. addresses. Available shipping methods and charges are shown at checkout. Orders may be fulfilled by international fulfillment partners.

Delivery times
Delivery times vary by destination, carrier, customs processing, weather, and other factors outside our control. Any delivery estimate shown at checkout is an estimate and is not guaranteed.

Order tracking
Tracking updates may take several business days to appear after a shipping label is created. Please allow time for the carrier to scan and update the shipment.

Address changes
Please review your shipping address before placing an order. If you need to request a change, contact us as soon as possible. We cannot guarantee changes after an order has entered fulfillment.

Customs, duties, and taxes
Customers are responsible for any customs duties, import taxes, or other fees required by the destination country unless those charges are collected at checkout.

Delayed, lost, or damaged packages
If tracking has not updated for an extended period, or your package arrives damaged, contact us at 1909753501@qq.com with your order number. We will review the shipment and work with you on the next appropriate step.

Questions
For shipping questions, contact 1909753501@qq.com.